We're here to help with any questions about your order, products, or account
123 Trend Street
Fashion District
Los Angeles, CA 90015
+1 (800) 123-4567
Mon-Fri: 9AM - 6PM PST
support@trendcart.com
Typically respond within 24 hours
| Monday - Friday | 9:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
Once your order has shipped, you'll receive a confirmation email with a tracking number. You can track your package by clicking the tracking link in your email or by visiting the "Order Status" page in your account. Most orders are delivered within 3-5 business days in the US.
We accept returns within 30 days of delivery for a full refund. Items must be unworn, unwashed, and in their original condition with tags attached. To initiate a return, visit the "Returns" section in your account or contact our customer service team. Final sale items are not eligible for return.
We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact us immediately at support@trendcart.com with your order number. We'll do our best to accommodate your request if your order hasn't been shipped yet.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All payments are processed securely through our encrypted payment gateway. We do not store your full credit card information on our servers.
Yes! We ship to over 100 countries worldwide. International shipping rates and delivery times vary by destination. Please note that customers are responsible for any customs fees, taxes, or duties that may apply to their order. These charges are not included in the shipping cost.
During checkout, you'll see a field labeled "Promo Code" or "Discount Code" where you can enter your code. Click "Apply" and the discount will be reflected in your order total. If your code isn't working, please check the expiration date and any restrictions (some codes may only apply to certain products or require a minimum purchase amount).